SHAH ALAM, May 5 — Media Selangor Sdn Bhd has set up an official complaints channel to allow public feedback on its content.
On this channel, readers may submit feedback about content published across all Media Selangor platforms, including the Bahasa Melayu, English, Mandarin, and Tamil sites.
This aligns with the complaint mechanism established by the Malaysian Media Council (MMC), which aims to ensure feedback is managed in a more systematic, transparent, and effective manner.
All complaints received will be internally reviewed before follow-up actions are decided. Readers are encouraged to ensure complaints are logged in a professional, structured manner.
Media Selangor views any feedback as important input to improve its information delivery services. It will continue to strengthen this mechanism as part of its commitment to deliver quality, reliable, and trustworthy media services.
The company extends its appreciation to MMC for its guidance and advice in establishing this complaints channel.
