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E-hailing price bidding system never approved by Transport Ministry

11 May 2024, 8:24 AM
E-hailing price bidding system never approved by Transport Ministry

MELAKA, May 11 — The Transport Ministry (MOT) has never allowed any e-hailing service provider to use the price bidding system for passengers in this country, said its minister Anthony Loke.

MOT was not informed about the matter, and as a precaution, the Land Public Transport Agency (Apad) has been directed to investigate the system currently being used by e-hailing drivers.

“Apad will look into this, and as far as I know, we have not approved any such system," he told the press after the 78th JPJ Day Anniversary Celebration at the Malaysian Road Transport Academy in Ayer Molek, Melaka, today.

Also present were JPJ director-general Datuk Rospiagos Taha and its state director Muhammad Firdaus Shariff.

Loke was commenting on the growing popularity of e-hailing apps that use a bidding system whereby e-hailing drivers can set their prices for a journey before customers bid on the fare, provided that the fare rate is agreed upon.

However, this system has raised concerns among public transport service users, as it appears to compel passengers to pay higher prices, thus benefiting the drivers more.

In another development, he said the investigation report by the special team looking into the allegations in the 'JPJandora Papers' would be submitted to the MOT’s secretary-general (KSU) for review and further action.

Several weaknesses had been identified, especially concerning registering classic number plates.

"These classic numbers were previously registered without a transparent and detailed system because, in the 50s and 60s, registrations were done manually, without using a computer system or apps like MySikap.

“Sometimes, when these numbers were registered, it was assumed that no one owned them. However, later on, the real owner would come forward to reclaim the number.

"This raises doubts about our system. To prevent ownership conflicts in the future, we need to tighten and control the registration process," he added.

— Bernama

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